Privacy Policy – poojabhakti.com

At PoojaBhakti.com, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you place an order or register on our site, we may collect the following information:

  • Full Name
  • Email Address
  • Shipping & Billing Address
  • Contact Number
  • Payment Details (processed securely through trusted payment gateways)
  • IP Address and Browser Information (for security & analytics)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates and support
  • Improve our website and services
  • Send promotional offers (only if you opt-in)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Payment Security

All transactions on poojabhakti.com are secured through trusted payment gateways with end-to-end encryption. We do not store any card or payment data on our servers.

4. Cookies

We use cookies to enhance your browsing experience and understand user behavior on our website. You can choose to disable cookies through your browser settings.

5. Third-Party Services

We may use third-party tools (like analytics or payment processors) that have their own privacy policies. We recommend reviewing their policies separately.

Return & Replacement Policy

We understand that sometimes issues may occur during international shipping. However, we only accept returns or replacements under the following condition:

  • If the product is received in broken or damaged condition.

To request a return or replacement:

  • You must email us at support@poojabhakti.com within 48 hours of receiving the package
  • Please attach clear photographs or video of the damaged item and the packaging
  • Our team will verify the damage and approve the return or replacement accordingly

⚠️ We do not accept returns for reasons such as:

  • Change of mind
  • Delays due to customs or courier issues
  • Incorrect address provided by the customer

Return shipping instructions will be provided only after verification and approval.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Opt out of promotional emails anytime
  • Contact us with any privacy concerns

7. Contact Us

For any questions related to this Privacy Policy or your personal data, please contact:

📧 support@poojabhakti.com

PoojaBhakti.com – Safe, Secure & Devoted to Your Privacy.